Customer satisfaction is our eternal pursuit
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  • One purpose
    Creating maximum value for customers
  • Two concepts
    Customer first and integrity-based
  • Three specifications
    Image specification, language specification, standard tools
    Service process specification inspection project, method specification;
    Communication specification
    Four criteria
    Enthusiastic, initiative, timely and effective
    Enthusiasm --- customer first, treat customers like relatives;
    Take the initiative---the customer has a word, I will do other things;
    Punctuality ---keeping a promise and keeping time.
    Effective ---pay attention to the effect, and verify afterwards;
  • Five requirements
    Say every word well;
    Do everything well;
    Do every job well;
    Be kind to every user;
    Do a good job in every service;
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